
Hi, I'm Sherrie
I am product designer creates experiences through empathy and connection. With my design tools, empathy and strategic thinking, I help my team and clients to release their curiosity and creativity.
Currently designing @Aictopus
An automation tool that ensure every chats coming to right expert
Chat routing was the most complicated setup for BCBSA chat admins previously.
Now I created an automation tool to help them find the optimal chat routing solution for their team with few clicks.
Coming Soon


An in-app chat widget to connect all enterprise sectors
I designed and helped team to launch the first in-app chat widget for BCBSA internal users from ground up, to keep employees connected easily during their internal workflow.
Notion Catchup
I wanted to have a better way to capture my flash of thoughts and jot them down ASAP. I couldn’t find a good solution from existing Notion feature, so I create my own.

Haptic Gloves at Museum
I prototyped a product for blind people to enhance their museum visiting experience. It consists of a pair of smart gloves that provide haptic feedback to present exhibitions.