Hi, I'm Sherrie 👋 a product designer building the tools to empower people to work smarter.
I utilize my empathetic observation, user experience skills, and system thinking to help my team and my customers release productivity during work.
Currently UX Designer @ Moonraft Innovation Lab.
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Enterprise • Call Center • Automation
An automation tool that ensure every chats coming to right expert
Chat routing was the most complicated setup for BCBSA chat admins previously.
Now I created an automation tool to help them find the optimal chat routing solution for their team with few clicks.
Coming Soon
Enterprise • Messaging
An in-app chat widget to connect all enterprise sectors
I designed and helped team to launch the first in-app chat widget for BCBSA internal users from ground up, to keep employees connected easily during their internal workflow.
Consumer App • Productivity
Notion Catchup
I wanted to have a better way to capture my flash of thoughts and jot them down ASAP. I couldn’t find a good solution from existing Notion feature, so I create my own.
